Customer Service

Helix’s comprehensive customer service program doesn’t end when we take your order. We follow through.  We make sure your order is correctly manufactured and packaged.  If any custom work is involved, such as custom formula needs, special labeling requirements, or unique delivery needs, attention is given to those details.

Our in-house design department will custom design for any packaging specifications.  Our technical field representatives will educate your staff on our product line via seminars and demonstrations.  Helix’s company-owned trucks will deliver your order courteously and on time.  The Helix Customer Service Advantage.  YOU are our business.

We bring exciting products and unparalleled choices to customers with our research and development. Our chemists are constantly pushing the boundaries of innovation and creativity. Why? Because we want to exceed our customers’ expectations.

We are committed to providing Helix customers with a consistently superior customer experience.

Helix guarentees that:

  •  We will work to resolve any issues you may have as quickly and as professionally as possible.
  • We will treat you and your business with courtesy and respect.
  • We will offer easy-to-understand packaging options and provide you with a clear bill.
  • We will continually to offer the best and most innovative products in the industry.